What is the term used to describe the process of establishing clear goals and objectives for employees?
a. Performance management
b. Performance appraisal
c. Goal-setting
d. Employee development
Answer: c. Goal-setting
Which of the following is not a type of leadership style?
a. Authoritarian
b. Laissez-faire
c. Participative
d. Hierarchical
Answer: d. Hierarchical (This is not a leadership style)
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Which theory proposes that individuals are motivated by the need for equity or fairness in the workplace?
a. Equity theory
b. Reinforcement theory
c. Expectancy theory
d. Goal-setting theory
Answer: a. Equity theory
Which theory proposes that individuals have a certain level of need for autonomy, relatedness, and competence?
a. Self-determination theory
b. Goal-setting theory
c. Social exchange theory
d. Reinforcement theory
Answer: a. Self-determination theory
What is the term used to describe the process of measuring and evaluating employee job performance?
a. Performance appraisal
b. Performance management
c. Performance feedback
d. Performance improvement
Answer: a. Performance appraisal
Which theory suggests that people are motivated by rewards and punishments?
a. Reinforcement theory
b. Equity theory
c. Expectancy theory
d. Self-determination theory
Answer: a. Reinforcement theory
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What is the term used to describe the process of managing conflicts within a group or organization?
a. Conflict resolution
b. Mediation
c. Arbitration
d. Litigation
Answer: a. Conflict resolution
Which theory proposes that employees are motivated by the opportunity to learn and grow in their jobs?
a. Self-efficacy theory
b. Self-determination theory
c. Goal-setting theory
d. Reinforcement theory
Answer: b. Self-determination theory
Which of the following is not a function of a manager?
a. Planning
b. Leading
c. Hiring
d. Controlling
Answer: c. Hiring (Recruitment is a function of HR, not a manager)
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Which theory suggests that individuals are motivated by the belief that their efforts will lead to a certain level of performance, which will result in a particular outcome?
a. Equity theory
b. Reinforcement theory
c. Expectancy theory
d. Self-determination theory
Answer: c. Expectancy theory